Logo
Sign in
  1. Ideal Protein
  2. Ideal Protein Technology

Ideal Protein Technology

Frequently asked questions related to Ideal Protein Technology

Platform Web Portal [Coaches & Clinics]

  • How do Coaches/Clinic admins add patients on the IdealSmart platform
  • Instruction video to the platform (click to view)

Ideal Protein App

  • Video Walkthrough of Ideal Protein App Pre-Order Cart
  • Video Walkthrough of the Ideal Protein App Introduction
  • Video Walkthrough of the Ideal Protein App Profile & Preferences
  • Video Walkthrough of Scale Syncing and Adding Measurements
  • Video Walkthrough of Syncing Activity Trackers and Bands with the Ideal Protein App
  • Video Walk-through of Adding Favorites & Recipes in the App
See all 18 articles

Ideal Protein Activity & Sleep Band

  • Is the Activity Band Waterproof?
  • How often do I need to link my band with my app?
  • What does the Restfulness % mean in my Sleep Data dashboard?
  • Is the Activity Band latex free?
  • My IdealSmart Band displays the wrong date or time
  • My IdealSmart Band does not display distance in my preferred unit of measurement
See all 15 articles

Ideal Protein Smart Scale

  • Why does the scale sometimes display a certain weight and then the data in the Platform is off by 0.1 lbs?
  • IMPORTANT: Weigh-in tips
  • How do I weigh-in on my Ideal Protein Scale?
  • How should we clean the Ideal Protein Smart Scale?
  • What does the Hydration % mean?
  • My scale does not display weight in my preferred unit of measurement
See all 18 articles
Ideal Protein Contact us: 1-833-IPSMART (477-6278)
English (US) Français