IdealSmart Technology
Frequently asked questions related to Ideal Protein and IdealSmart Technology
Known Issues & Bugs
My.IdealSmart Web Portal [Coaches & Clinics]
IdealSmart App
- How do I disable Video Reminder Emails?
- Walkthrough Video of New Meal Journal Function
- I do not have access to all features
- What are the features of the IdealSmart App?
- I am not seeing the right ICTV video
- I can’t change my phase
IdealSmart Activity & Sleep Band
- Is the Activity Band Waterproof?
- How often do I need to link my band with my app?
- What does the Restfulness % mean in my Sleep Data dashboard?
- Is the Activity Band latex free?
- My IdealSmart Band displays the wrong date or time
- My IdealSmart Band does not display distance in my preferred unit of measurement
IdealSmart Scale
- IMPORTANT: Weigh-in tips
- How do I weigh-in on my IdealSmart Scale?
- How should we clean the IdealSmart Scale?
- What does the Hydration % mean?
- My scale does not display weight in my preferred unit of measurement
- My scale measurements do not appear to be accurate