FAQ
Frequently asked questions
My.IdealSmart Web Portal [Coaches & Clinics]
IdealSmart App [Patients only]
IdealSmart Activity & Sleep Band
- Is the Activity Band Waterproof?
- How often do I need to link my band with my app?
- What does the Restfulness % mean in my Sleep Data dashboard?
- Is the Activity Band latex free?
- Do I need the Internet connected to my phone to use my band?
- How often do I need to sync my band measurements with my app?
IdealSmart Scale
- IMPORTANT: Weigh-in tips
- How do I weigh-in on my IdealSmart Scale?
- How should we clean the IdealSmart Scale?
- What does the Hydration % mean?
- What measurements does my IdealSmart Scale collect?
- What is the weight limit on my scale?