By default you are set to Phase 0 when you register with the App. To access all features, you must be registered with an Ideal Protein clinic. You can contact your coach and clinic to ask them to set you to the proper Phase and unlock all features of the App. Additionally you can submit a support ticket to us to set it in case your clinic is not fully setup on the IdealSmart Platform yet.
Articles in this section
- Video Walkthrough of the My Clinic Page in the IdealSmart App
- Video Walkthrough of IdealSmart App Profile & Preferences
- Video Walkthrough of Scale Syncing and Adding Measurements
- Video Walkthrough of Syncing Activity Trackers and Bands with IdealSmart App
- Video Walkthrough of Mobile App Overview
- Video Walk-through of Adding Favorites & Recipes in the App
- Video Walkthrough of IdealSmart App Meal Journal
- How do I disable Video Reminder Emails?
- I do not have access to all features
- The Nutritional Facts of an item seem wrong when I use the Food Journal in the App